Refund policy

RETURNS

Our policy lasts 14 days. If 14 days have gone by since delivery, unfortunately, we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it.

CANCELLATION AND RETURN POLICY

Blu allows customers a 14 day cancellation and return policy. If you want to cancel or return your purchase, send an email to us with order id number and description and we will guide you through the cancellation and return process.

Return shipping must be paid by the customer. Blu does not send a label for return.

REFUNDS

Once your return is received and inspected, we will send you an email to notify you that we have received your returned product. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your original method of payment, within 10 business days.

EXCHANGES

If you need to exchange the product, send us an email at info@blulegs.com.

Return shipping must be paid by the customer. Blu does not send a label for return.
Once the product to be exchanged is received and inspected, we will send you an email to notify you that we have received your returned product. We will also notify you of the approval or rejection of your exchange.
If you are approved, your new product will be shipped to your desired address. This shipping is paid for by Blu.